At Toffee Tots, we take pride in offering thoughtfully selected, high-quality products. To protect the integrity of our items and ensure the best experience for all our customers, we kindly ask you to review the follwing return and exchange policy:

 

General Policy

• All sales are considered final unless otherwise stated below.

• We encourage customers to carefully inspect and confirm all product details before completing a purchase.

• If you have any questions or need clarification about a product, our staff is happy to assist you prior to purchase

 

Clothing (Returnable)

• Clothing items are eligible for return within 7 days from the day of purchase.

• To qualify, the item must be:

     -  In brand-new condition (unworn and unwashed)

     -  Free of stains, odors and damage

     -  With all original tags and packaging intact

• Approved returns will be issued in the form of store credit only

• We do not offer cash or credit card refunds

 

Toy & Accessories (Returnable with Conditions)

• Toys and accessories may be returned within 7 days of purchase only if:

    -  The product is unopened and in original, sealed packaging

    -  All tags and labels are attached and unaltered

• Any opened, used, or damaged items cannot be accepted for return

• Approved returns will be issued as a store credit only

 

Liquid, Cream and Powered Products (Non-Returnable)

• For hygiene and safety reasons, we do not accept any returns or exchanges on:

    -  Liquid products

    -  Creams and lotions

    -  Powered items

    - Bath or skincare products

• These sales are final and non-refundable under all circumstances

 

Additional Terms

• Store credit issued for returns does not expire and may be used on future purchases

• Returns must be accompanied by the original receipt

• Toffeetots reserves the right to refuse any return that does not meet the above conditions

 

By completing your purchase, you acknowledge and agree to the terms of this return policy

Thank you for your support and understanding

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